Due to an increase in last minute cancellations, last minute changes in treatment bookings and no-shows, we regrettably need to introduce a cancellation policy on some of our treatments. Please read below.
Life can be challenging at times and we understand that every now and then things happen. However, we are a small business that relies on having our clients turn up to their booked appointment, not only so that we can pay our staff, but also so we can pay to keep the electricity on and the doors open.
When you don’t attend your appointment or don’t give us enough notice that you can’t attend, that also means that we have turned away other clients because that time was allocated to you specifically for that service, which is not fair on us, or other clients.
So to protect our loyal clients appointments and to protect our business from loss of trading we have adapted the following salon policy.
We greatly appreciate your support of our business and we will endeavour to provide the utmost professional service to you at every appointment.
To secure your appointment for the treatments listed below, we request you pay a 50% prepayment of your treatment at the time of booking.
- Traditional facial
- Microdermabrasion / Deluxe Microdermabrasion
- Adeva Pamper Package / Adeva Bliss Package
- Eyelash lift
- Full body massage
- Multiple body waxing areas excluding face waxing
If you can’t make your appointment, we will be happy to refund or transfer this to your new re-scheduled appointment – provided 24 hours notice is given.
If you fail to notify us within 24 hours of this appointment, the 50% is non-refundable
Booked services cannot be cancelled or amended on arrival of appointment.
All clients will be sent a confirmation SMS 24 hours prior to their appointment giving you the option to confirm, cancel or reschedule
ARE YOU READY TO BOOK IN YOUR NEXT APPOINTMENT WITH US?
(02) 9676 3551
Adeva - The Art of Beauty is an award winning beauty salon located at St Martins Village in Blacktown. Our Opening Hours are:
Tuesday: 9:00 - 5:30
Wednesday: 9:00 - 5:30
Thursday: 9:00 - 8:00
Friday: 9:00 - 5:30
Saturday: 8:00 - 2:00
Sunday & Monday: CLOSED
Adeva - The Art of Beauty is a beauty salon established for over 20 years who pride themselves on offering a superior service in a relaxing and welcoming environment at affordable prices.